Virtual Assistant for Dentists
An empty chair is the most expensive thing in a dental practice. Every no-show and unfilled hygiene slot is lost production you can't get back, and your front desk is too busy checking in patients to work the recall list.
Insurance verification eats the rest of their day. A dental virtual assistant takes the phone-heavy, list-heavy work off the front desk so the people in the office can focus on the patients in front of them.
What your VA handles
Appointment and recall reminders
Your VA works the recall list in Dentrix, Eaglesoft or Open Dental, calling and texting patients who are overdue for cleanings and booking them into open hygiene slots.
Insurance verification
Before each appointment, your VA checks eligibility and benefits on payer portals, notes deductibles and frequencies, and flags anything that needs a conversation with the patient.
Reducing no-shows
Confirmations go out ahead of time, and your VA calls anyone who hasn't confirmed. Cancellations get filled from a short-notice list so the chair doesn't sit empty.
Review requests
After visits, patients get a friendly request for a Google review. Your VA also drafts polite responses to new reviews for you to approve.
New patient intake
Your VA sends intake forms, collects insurance cards and gets new patient records set up before they arrive, so check-in takes minutes.
Treatment plan follow-up
Patients who were presented treatment but didn't schedule get a follow-up call to answer questions and book the next visit.
A dedicated VA, backed by AI
Your VA works with AI tools that keep the phones covered. An AI voice agent answers after-hours and lunch-hour calls, books routine cleanings and takes messages for anything clinical, so callers aren't stuck in voicemail.
Automated reminder sequences go out on schedule, and when a patient replies to cancel, your VA sees it right away and offers the slot to someone on the waitlist. We configure everything with patient privacy in mind and sign the agreements your practice needs.
Practices usually see the change first in the schedule. Hygiene columns fill up, last-minute openings get claimed, and your front desk spends less time on hold with insurance companies. Patients notice too, because they hear back quickly and arrive with paperwork already done.
How it works
Getting started is simple. We begin with a short call about where your hours go, then match you with a VA whose experience fits your industry. During the first week they shadow your process, and we write it into a playbook so the work stays consistent even on days your VA is out. You review their work, give feedback, and add tasks as trust builds.
Pricing
Our virtual assistants start at $20 an hour, with a 40-hour minimum to get started. You get a dedicated assistant trained on your business, a written playbook of everything they handle, and one point of contact on our team. AI voice agents, chatbots and workflows are scoped separately based on your volume.
Frequently Asked Questions
How much does a dental virtual assistant cost?
Rates start at $20 an hour with a 40-hour minimum. Filling just a few extra hygiene appointments a week often covers the cost.
Are your VAs HIPAA-trained?
Yes. VAs working with patient data complete privacy training, use secure logins and follow your practice's access rules. We sign a business associate agreement before any work begins.
Which practice management software do they use?
Dentrix, Eaglesoft, Open Dental, Curve and Denticon, plus most insurance payer portals.
Will a VA replace my front desk?
No. Your front desk handles patients in the office. The VA takes calls, verifications and recall work that keep pulling them away, so your in-office team is less stretched.
How soon can a VA start?
Usually one to two weeks, including access setup and a short training on your scheduling rules and insurance workflow.
Get a virtual assistant for your dentists business
Tell us where your week goes and we'll show you which tasks a VA and a little automation can take off your plate. No long contracts.