Virtual Assistant for Cleaning Companies
Running a cleaning company means solving a new scheduling puzzle every morning. A cleaner calls in sick, a client wants to move Thursday to Friday, and a new move-out clean needs a crew by tomorrow.
Behind that, recurring invoices need to go out and failed payments need chasing. A cleaning company virtual assistant handles the bookings, the dispatch and the billing so you can grow your client base.
What your VA handles
Booking management
Your VA answers inquiries, quotes standard cleans from your pricing, books new clients and handles reschedules in Jobber, ZenMaid or Launch27.
Cleaner dispatch
When a cleaner calls out, your VA finds a replacement, updates the schedule and lets the client know. Clients stay happy and nobody is left without service.
Recurring billing
Weekly, biweekly and monthly clients get billed on schedule. Your VA follows up on failed card payments before they turn into unpaid balances.
Client communication
Your VA handles special requests, access instructions and complaints, and passes notes to cleaners so expectations are clear.
Quality follow-up
After first cleans, your VA checks in with the client and asks for a review when they're happy. Issues get flagged to you right away.
Cleaner onboarding admin
Your VA collects paperwork, schedules training and sets up new cleaners in your scheduling app.
A dedicated VA, backed by AI
We pair your VA with AI that books while you sleep. A website chatbot quotes standard cleans and takes bookings, and an AI voice agent answers calls after hours.
Automated reminders confirm appointments the day before, and workflows alert your VA the moment a cleaner marks themselves unavailable. Your VA starts each morning with a clear list of what needs fixing.
As you add cleaners and clients, the same system scales with you. Your VA keeps every client's preferences, access notes and billing details in one place, so a new cleaner can walk into any home or office prepared. Growth stops meaning more chaos for you and starts meaning more clients served well, with fewer complaints and fewer late-night scheduling texts for you.
How it works
Getting started is simple. We begin with a short call about where your hours go, then match you with a VA whose experience fits your industry. During the first week they shadow your process, and we write it into a playbook so the work stays consistent even on days your VA is out. You review their work, give feedback, and add tasks as trust builds.
Pricing
Our virtual assistants start at $20 an hour, with a 40-hour minimum to get started. You get a dedicated assistant trained on your business, a written playbook of everything they handle, and one point of contact on our team. AI voice agents, chatbots and workflows are scoped separately based on your volume.
Frequently Asked Questions
How much does a virtual assistant for a cleaning company cost?
Our VAs start at $20 an hour with a 40-hour minimum. For many owners, that frees up enough time to sell to commercial clients.
Can a VA handle last-minute cleaner call-outs?
Yes, during their working hours. We set up a clear process for who to call and in what order, so replacements happen fast.
Which cleaning software do your VAs use?
Jobber, ZenMaid, Launch27, BookingKoala, Swept and QuickBooks.
Is a VA cheaper than an office manager?
Usually, yes. You pay hourly for the hours you need, with no payroll overhead, and you can add hours as you add clients.
How fast can a VA start?
Typically within one to two weeks, starting with bookings and dispatch.
Get a virtual assistant for your cleaning companies business
Tell us where your week goes and we'll show you which tasks a VA and a little automation can take off your plate. No long contracts.