AI Automation for Restaurants
During a Friday rush, nobody has time to answer the phone. The host is seating guests, the manager is on the floor, and the caller asking about a party of twelve or a catering order hangs up and books elsewhere.
Catering and private events are often the most profitable work a restaurant does, yet they're the inquiries most likely to slip. AI automation answers the phone and captures them.
What AI handles for your restaurant
Reservation call answering
A voice agent answers every call during service, takes reservations, answers questions about hours, parking and menu, and leaves your staff free to serve.
Catering and event capture
Catering inquiries are qualified on the spot with date, headcount and budget, then routed to your events manager with a full summary.
Website chat for common questions
A chatbot handles allergen questions, gluten-free options and gift card orders around the clock.
Review response workflow
New reviews are flagged instantly, and draft replies are prepared for your approval so every guest hears back.
Guest win-back campaigns
Guests who haven't visited in a while get a friendly offer by text or email, filling slow weeknights.
What missed calls cost you
A single catering order or private event can be worth $1,000 to $5,000. Missing two of those inquiries a month means tens of thousands in lost revenue each year.
Reservation calls add up too. If a missed call costs a table of four at $120, a dozen missed calls a week becomes serious money.
What it looks like day to day
Here's a Friday night once this runs. At 7:30pm, the dining room is full and the phone keeps ringing. The agent takes four reservations, answers two questions about parking and tells a caller about your gluten-free menu. A caller asks about catering for a corporate lunch of forty people next month; the agent gathers the date, budget and dietary needs and sends your events manager a summary. A new Google review comes in, and a draft reply is waiting for approval. Your staff stayed focused on guests the whole night.
A dedicated VA plus AI
Most agencies hand you a bot and walk away. We pair your automation with a dedicated virtual assistant who watches it every day. The AI answers, books and follows up around the clock; your VA reviews what came in, handles the conversations that need a human, fixes anything the bot got wrong and keeps your CRM clean. You get speed without losing the personal touch.
How setup works
Setup follows the same path for every client. We start with a call about where leads and hours leak today, then build the highest-payback automation first, usually call answering or follow-up. We test it on real scenarios from your business, connect it to the tools you already use and write a short playbook so you know exactly what it does. After launch we review results with you each month and tune scripts, timing and routing as you learn what works.
Pricing
Dedicated virtual assistants start at $20 an hour with a 40-hour minimum to get started. Voice agents, chatbots and workflows are scoped to your call and lead volume, and we quote them in writing before any work begins. No long contracts.
Frequently Asked Questions
Does it work with OpenTable or Resy?
Yes. The voice agent can book into common reservation systems or send requests to your host stand.
Can it take to-go orders?
It can, or it can send callers a link to your online ordering. We set it up to match how your kitchen works.
Will it handle catering pricing?
It shares your package pricing and minimums, and passes custom requests to your events manager.
What about multiple locations?
Each location gets its own hours, menu details and booking rules, with calls routed to the right place.
Automate your restaurant
Tell us where calls and leads slip through today, and we'll map the automations that would catch them first.